{"id":517,"date":"2026-09-27T11:11:00","date_gmt":"2026-09-27T11:11:00","guid":{"rendered":"https:\/\/placematgrove.com\/?page_id=517"},"modified":"2026-09-27T11:15:06","modified_gmt":"2026-09-27T11:15:06","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/placematgrove.com\/?page_id=517","title":{"rendered":"Refund policy"},"content":{"rendered":"
<\/div>

Customer information \/ Effective September 24, 2026<\/p>\n<\/div><\/div>

Refund policy<\/h1>\n<\/div><\/div>

What happens after a return reaches us.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/span>

<\/div>

Customer care<\/p>\n

Shipping & delivery<\/a><\/p>\n

Returns & exchanges<\/a><\/p>\n

Refund policy<\/a><\/p>\n

Payment information<\/a><\/p>\n

Privacy<\/a><\/p>\n

Terms of service<\/a><\/p>\n<\/div><\/div><\/div><\/div>

For orders through Placemat Grove. Questions? Email our team.<\/a><\/p>\n<\/div><\/div>

Eligibility<\/h2>\n<\/div><\/div>

For an eligible return, please start with our Returns & exchanges process within 60 days of delivery. We review the returned item after it arrives.<\/p>\n<\/div><\/div>

Timing<\/h2>\n<\/div><\/div>

After receiving an eligible return, we issue the refund within 7 business days. The financial institution may need additional time to display it.<\/p>\n<\/div><\/div>

Destination<\/h2>\n<\/div><\/div>

Refunds go to the original payment method.<\/p>\n<\/div><\/div>

Shipping responsibility<\/h2>\n<\/div><\/div>

We pay return shipping for damaged, incorrect or defective items. Customers pay return shipping for other eligible returns.<\/p>\n<\/div><\/div>

Order cancellation<\/h2>\n<\/div><\/div>

If an order has not shipped, email us to request cancellation. After dispatch, use the return process.<\/p>\n<\/div><\/div>

Still need a hand? Contact us<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/span><\/div>","protected":false},"excerpt":{"rendered":"

Customer information \/ Effective September 24, 2026 Refund policy What happens after a return reaches us. Customer care Shipping & delivery Returns & exchanges Refund policy Payment information Privacy Terms of service For orders through Placemat Grove. Questions? Email our team. Eligibility For an eligible return, please start with our Returns & exchanges process within […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-517","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/placematgrove.com\/index.php?rest_route=\/wp\/v2\/pages\/517","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/placematgrove.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/placematgrove.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/placematgrove.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/placematgrove.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=517"}],"version-history":[{"count":1,"href":"https:\/\/placematgrove.com\/index.php?rest_route=\/wp\/v2\/pages\/517\/revisions"}],"predecessor-version":[{"id":557,"href":"https:\/\/placematgrove.com\/index.php?rest_route=\/wp\/v2\/pages\/517\/revisions\/557"}],"wp:attachment":[{"href":"https:\/\/placematgrove.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=517"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}